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04 / 2021 article

CSR Letter 2021


Zovio's mission is to meet people where they are and challenge traditional ways of thinking to implement practical, effective education and technology solutions. 

Through Zovio's Corporate Social Responsibility (CSR) program, the company positively impacts its surrounding community and forms meaningful relationships with nonprofit partners. Our CSR efforts focus on helping learners overcome barriers and reach higher by providing them with access to resources and environments conducive to success. 

Zovio proudly supports many nonprofit partners with corporate grants to provide educational opportunities for individuals and communities in need. In 2020, the company provided 30 scholarships to women of Televerde in addition to supporting the Wounded Warrior’s Warriors to Work program. 

Televerde provides incarcerated women with the chance to learn professional skills and access to resources to successfully re-enter society as leaders, caregivers, and business professionals. "Televerde is committed to providing disempowered communities with opportunities to learn, grow and acquire in-demand business and technology skills so they can achieve their highest potential, build professional careers, and transform their lives," said Morag Lucey, CEO of Televerde. "We are grateful to the Zovio network for investing in our women so they can improve their socio-economic conditions after release." 

"Wounded veterans are a historically challenged job-seeking population, and the difficulties they face transitioning to civilian life are now exacerbated by the pandemic," said Tom Kastner, WWP financial wellness vice president. "Consequently, Zovio's commitment to the Warriors to Work program is especially important and appreciated now. Their generous support will allow us to continue empowering warriors and their families to find their next careers, no matter the challenge." 

Zovio partners with local organizations to provide technology to students, help close the knowledge gap and support everyone as they work toward achieving their ambitions. The company is committed to giving back in various ways—supporting STEM initiatives, workforce training, school readiness, and nontraditional learning to take education beyond the classroom. 

2020 has been a particularly challenging year due to COVID-19. Zovio was proud to support our communities through the following efforts to help alleviate the burden from the pandemic by:

  • Donating $25,000 to the Arizona Coronavirus Relief Fund, which provided personal protective equipment (PPE) to frontline workers, supporting local nonprofits, and helping students access technology to support distance learning.
  • Sponsoring the Chandler Chamber of Commerce's #BusinessStrong COVID-19 relief program.
  • Providing executive leadership and support to the Chandler Unified School District to support virtual learning for students as they transitioned to online learning.
  • Holding our annual United Way Workplace Campaign with Valley of the Sun United Way. The campaign yielded a total donation of $60,306. Employees donated $30,153, and Zovio matched an additional $30,153. Many of those donations went to COVID-19 relief support.
  • Hosting a food drive in partnership with Kitchen on the Street to support their Schools in Need Bags of Hope program. Zovio employees donated enough food to create 261 meals for local school children.
  • Donating laptops to the Greater Phoenix Chamber Foundation's Community Laptop Drive to support K-12 students who lacked technology at home to continue the school year virtually.
  • Partnering with Valley of the Sun United Way and Waymo autonomous driving service to participate in a holiday food drive that supported families facing food insecurity during COVID-19. Zovio employees donated nearly 1,000 food items.

The Honor Foundation - San Diego Chapter, United Way of San Diego, Big Brothers Big Sisters of Colorado, and Mile High United Way also received support from Zovio.

All told, in 2020, Zovio employees volunteered 5,100 hours in the community—both virtually and in-person. In October, 45 Zovio employees participated in the City of Chandler's for Our City Day. They helped beautify four seniors' homes by landscaping, painting, and planting trees.

"I wanted to express my most sincere appreciation to you and your team. Without Zovio, this event would not have happened. For me, one of the most memorable moments was the interaction between homeowners, volunteers, and City staff. I hope this event was everything you and your team had hoped for. Our homeowners are so happy and appreciative of all of the hard work and donations your team's contributed," Priscilla Quintana, Neighborhood Programs Administrator City of Chandler.

Vickie Schray

Executive Vice President and Chief External Affairs Officer